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Frequently Asked Questions

Sizing

I’m a little confused by your sizes. For example, does an average XXL equate to a 2L?

I’m very tall, and I’m not sure what size is best for my height. What do you recommend?

I have an inseam that is bigger than most bottoms on your site. Am I able to wear your bottoms comfortably?

Do the sizes you offer equate to US sizes, or do they run smaller?

Shopping

What payment options do you accept?

The item I want has been sold out. When will it be back in stock?

I’m interested in your NJPW shirts. When will you receive new products?

The item I received is incorrect/damaged. What do I do?

Is it possible to exchange or refund?

If I add an item to my cart without purchasing, does this still reserve it for me?

Shipping

Do you ship abroad?

What is the cost of shipping and average shipping time?

Is your shipping cost offered as a flat rate?

I ordered the wrong size. Can I cancel my order before it is shipped?

I haven’t received my tracking code yet. When will my item be shipped?

Will your shipping fee stay at the same rate?

I have not received my order. Where is my order?

I have not received all of items I ordered. What do I do?

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