Due to our international shipping process, we are unable to provide returns or exchanges on products. Before making your purchase, please check over the details of your order.
If there are any details you are unsure of, please make an inquiry to customer support before your order. We take all necessary measures to ensure a quality service, however in the rare case that:
- the item has incurred damage
- the received item is different from the order
- Please contact customer support within 10 days.
Only in these cases can we provide an exchange service, at no extra cost. Refunds will be issued by the same method as the original payment. For credit card payments, refunds will be made within one week.
※Timing of the refund will depend on the credit card company.